Being a manager is difficult enough.  Layer on top of that the challenge of managing a team of user experience professionals, and the degree of difficulty goes up by an order of magnitude.  While there are plenty of resources out there for managers in general, there are few signposts or guides available that help us navigate the world of managing user experience teams.  So we hope to create one … or at least to have all of us create one.

As brilliant as Mags and I are, we’re nowhere near as brilliant as the collective intelligence of all of us.  So we’re putting ourselves in the role of facilitator(s), setting a structure, and opening that structure up to the community of user experience practitioners to help develop this user’s guide to managing user experience teams.

In the following posts will be chapters to the guide.  Please feel free to comment, adding your own thoughts on best practices and even new topics for chapters.


About

Margaret Gould Stewart and Graham Jenkin have managed in a range of start-ups and large firms, agencies and in-house. Margaret is currently User Experience Director at YouTube and Graham was an inaugural "Great Manager" award winner at Google and currently works on product and design at AngelList.


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